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Customer Service Agent

Job Description


One of the World's largest online retailers has a position available for a home-based Customer Service Consultant. This position requires phenomenal communication and service skills as well as a dedicated uncapped fiber internet line over 4mbps.


Job Responsibilities


  • Assist and deescalate client queries
  • Chat and Call-based resolution of client queries
  • Research and implement new techniques to achieve customer satisfaction
  • Strong knowledge on complaint development life cycle (CDLC)
  • Strong problem solving and negotiating skills


Skill Required


  • Matric essential
  • 2+ years as a Customer Service Consultant
  • Understanding of Service Best Practices
  • Only suitable candidates are encouraged to apply


Compensation & Other Benefits


  • Very attractive salary and bonus + night-shift allowance
  • Fast career growth for high performer
  • Other benefits as per company policy


How to Apply


Please drop us an email at [email protected] and send us a 2-page CV as well as a quick introduction and why you think you'd be suitable. We look forward to hearing from you.

Course Overview

October 10, 2019
Virtual Jobs South Africa
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Virtual Jobs South Africa

Virtual Jobs South Africa

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