Customer Service Agent
Job Description
One of the World's largest online retailers has a position available for a home-based Customer Service Consultant. This position requires phenomenal communication and service skills as well as a dedicated uncapped fiber internet line over 4mbps.
Job Responsibilities
- Assist and deescalate client queries
- Chat and Call-based resolution of client queries
- Research and implement new techniques to achieve customer satisfaction
- Strong knowledge on complaint development life cycle (CDLC)
- Strong problem solving and negotiating skills
Skill Required
- Matric essential
- 2+ years as a Customer Service Consultant
- Understanding of Service Best Practices
- Only suitable candidates are encouraged to apply
Compensation & Other Benefits
- Very attractive salary and bonus + night-shift allowance
- Fast career growth for high performer
- Other benefits as per company policy
How to Apply
Please drop us an email at [email protected] and send us a 2-page CV as well as a quick introduction and why you think you'd be suitable. We look forward to hearing from you.
Posted: | October 10, 2019 |
Company: | Virtual Jobs South Africa |
Vacancies: | 1 |
Job nature : | remote |
Salary : | TBC |
Application date: | 2020-04-20 |
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